Rewards Program Frequently Asked Questions

NO! The Rewards Card is NOT a discount or shoppers card, and you will never need it for special or sale prices!

Absolutely Not! The Rewards Program is our way of thanking you for shopping with us. We will never have you, our valued customer, pay for your own rewards.

We may need to contact you if your card is returned to us, or there is a question about your Rewards Account.

If this happens, you may go to customer service and points will be issued onto your account.

NO! You do not have to keep your receipts, but you will see your current Points Balance displayed on your receipt each time you shop.

There are 3 ways to find out your point balance:

1. Online - http://www.ldfcountrymrkt.com and click "Check Points"
2. The bottom of your receipt every time you shop, or
3. Have Customer Service or a cashier scan your card

You have options on how you would like to spend your points.
You can redeem points for additional savings (over and above the regular weekly specials) in the store on a variety of different products. Keep an eye out for these special offers! And don’t worry; you don’t need to remind the cashier when you check out. If you have enough points and have picked up a qualifying item, the cashier will know to ask if you’d like to spend your points on the discounted item.

Please see Customer Service for a replacement. They will transfer your existing points balance to a new card.

No. Your card has 3 key tags. Give other members of your household one, so all of your points will go to the same account. Watch how fast they add up!

Absolutely Not! The Rewards Program and your information is owned by LDF Country Market and managed by Loyalty Lane Inc., with a very close working relationship between the two companies. None of the information you give us will EVER be sold, rented or shared by either company or its employees or associates.

No.  When you initially enroll, we will send you a Welcome email.  After that, we will send one when we change the current Point Specials.  (We don't like our inbox full of ads and we're not going to fill yours.)  If you ever have any suggestions for things you may find of interest or of use to be included in the same email, please let us know.

No. This is not a limited-time or temporary promotion. This a program that LDF Country Market is committed to provide for our customers.